✅ You can return:
- Faulty items (damaged upon arrival)
- Wrong items shipped by us
- Unworn items with original packaging — within 30 days
❌ Non-returnable:
- Worn or used items
- Earrings (hygiene)
- Custom orders (sized rings, engraved pieces)
- Sale items
✨ About Natural Pearls:
Each pearl is unique. Growth lines, subtle color variations, and luster differences are natural — not defects.
📧 How to start a return:
Email support@rexishop.com with your order number and reason. We'll respond within 48 hours.
Read full policy →
