Shipping Information
Shipping Options
| Shipping Method | Cost | Delivery Time | Details |
|---|---|---|---|
| Standard Shipping | Free | 14–28 business days | Flat rate shipping within the US. Tracking included. Signature may be required for orders over a certain value. |
| Expedited Shipping | Contact us | Varies by location | For faster delivery, please contact our customer care team for availability and pricing. |
✨ Free Shipping on all orders — No minimum purchase required.
Delivery Timeline
| Region | Estimated Delivery Time |
|---|---|
| Continental US | 14–28 business days |
| Alaska, Hawaii, APO/FPO | Additional 7 business days |
📦 Please note:
- Orders are processed Monday–Friday (excluding weekends and holidays)
- Processing time: 1–3 business days before shipment
- You will receive a shipping confirmation email with tracking information once your order leaves our warehouse
Important Information
Order Processing
- Orders are processed in the order they are received
- Processing time: 1–3 business days
- We do not ship on Saturdays, Sundays, or U.S. holidays
- After placing your order, watch for an email from us — we may need additional information to process your order
Tracking Your Order
- A shipping confirmation email will be sent once your order ships
- Tracking information will be included so you can monitor your package's journey
- Please allow up to 24 hours for tracking information to update after shipment
Signature Requirement
For security purposes, signature may be required upon delivery for orders over a certain value. This ensures your precious pearl jewelry reaches you safely.
Delivery Attempts
If a delivery attempt is unsuccessful:
- The carrier will typically make up to 2 delivery attempts
- After 2 unsuccessful attempts, the package will be automatically returned to us
- Please ensure your contact information is valid so the delivery team can reach you
Lost or Stolen Packages
rexi is not responsible for lost or stolen packages after delivery confirmation. Please contact your local post office for assistance with compensation.
Questions?
We're here to help. If you have any questions about shipping or your order, please reach out:
📧 support@rexishop.com
⏰ We reply within 24 hours (Monday–Friday)