Free standard shipping on orders over $158. For orders under $158, a flat rate of $5.80 applies.

Delivery time: 7-15 business days. For expedited shipping options, please contact us at support@rexishop.com.

Once your order ships, you will receive a shipping confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update.

If you haven't received your order within 10 days of the estimated delivery window, please contact us at support@rexishop.com and we will assist you.

We currently ship to the United States (including Alaska, Hawaii, and APO/FPO addresses). All orders are shipped from China. Please note that customers are responsible for any customs fees or import duties.

Returns must be initiated within 30 days of delivery. Items must be unworn, with all tags attached.

Hygiene notice: Earrings with a protective seal are non-returnable once the seal is removed.

To start a return, email us at support@rexishop.com with your order number and reason.

Please contact us within 7 days of delivery at support@rexishop.com with your order number and clear photos of the damage. We will resolve the issue promptly.

We accept PayPal. You can pay with your PayPal balance, credit card (Visa, Mastercard, American Express, Discover), or bank transfer — no PayPal account required (select "Pay as Guest").

Please contact us within 1 hour of placing your order at support@rexishop.com. After that, your order may have already been processed.

Enter your code in the "Discount code" box at checkout and click "Apply". Only one coupon code per order.

Yes. Every piece features genuine, natural pearls. Natural variations in color, luster, and surface are not defects — they're proof of authenticity.

For hygiene reasons, earrings with a protective seal are non-returnable once the seal is removed. Please check your earrings carefully before removing the seal.