Payment Policy

Payment Policy

 

We offer secure and convenient payment options to make your shopping experience effortless. All transactions are protected by industry-standard encryption.

1. Accepted Payment Methods

We currently accept payments via PayPal. You can pay using:

  • Your existing PayPal balance or account
  • Credit or debit cards (Visa, Mastercard, American Express, Discover) — no PayPal account required (select "Pay as Guest")

2. How It Works

  1. Select PayPal at checkout
  2. You will be redirected to PayPal's secure payment page
  3. Log in to your PayPal account or continue as a guest
  4. Confirm your payment
  5. You will be redirected back to rexi for order confirmation

3. Payment Processing

  • Confirmation time: Payment is typically confirmed within a few minutes
  • Order processing: Once payment is confirmed, your order will be processed immediately
  • Confirmation email: You will receive an order confirmation email after successful payment

4. Currency

All transactions are processed in USD ($). Your bank or card issuer may apply currency conversion fees if your account is in a different currency.

5. Security & Protection

  • Encrypted Transactions: All payments are processed through PayPal's industry-leading encryption — we never see or store your payment information
  • Fraud Protection: PayPal monitors transactions 24/7 to prevent unauthorized activity
  • Purchase Protection: Eligible purchases may be covered by PayPal's Buyer Protection program

6. Frequently Asked Questions

Do I need a PayPal account to pay?

No. You can select "Pay as Guest" at the PayPal checkout page and pay using your credit or debit card.

What if my payment fails?

Double-check your payment information or try a different card. If the issue persists, please contact us at support@rexishop.com.

Can I change my payment method after placing an order?

Once an order is placed, we cannot change the payment method. Please contact us within 1 hour if you need to cancel and reorder.

Is PayPal secure?

Yes. PayPal uses industry-leading encryption and fraud protection. We never see or store your payment information.

7. Need Help?

If you experience any issues with payment or checkout, please contact us — we're here to help.

📧 support@rexishop.com
⏰ We reply within 24 hours (Monday–Friday)

For PayPal-specific issues, visit PayPal Help Center.

8. Company Information

rexi

Room 1023, 10th Floor, Jinchengguomao Plaza

Zijing Mountain Road, Guancheng Huizu District

Zhengzhou City, Henan Province, China

Postal Code: 450000


By placing an order with rexi, you acknowledge that you have read and agree to this Payment Policy.